However, you can still swap team members. Therefore, after this time we are no longer able to offer any refunds. Once the standard entry cut-off time has been reached, all registration information is immediately despatched to our pack house for preparation. Even if you decide you no longer want to take part, nevertheless the purchase is a contract between your business and Running Events and we will, unfortunately, have to insist on payment of all sums owed. It's important to understand that confirming your team entrants is a commitment to purchase the event tickets at the prices specified. Please allow up to one week for refunds to be processed and credited to your nominated card or account. When you withdraw a registration, we will provide a refund to your nominated bank account or credit card, minus a $10 (ex gst) administration fee. Withdrawals are available up until the Standard Entry cutoff time of 5pm on the Wednesday, three weeks before event day. Important! Making changes such as swapping a male competitor in for a female can cause the results to be invalid and lead to an embarrassing situation at the Awards Ceremony. So even if you are only made aware of the changes at the event venue - come and find our staff at the crew tent and we'll ensure the results are updated to match. but it is really important to ensure you tell us. You can make changes any time up until race start.
Click on the registration you want to change and then select "Person to Person Transfer" from the Make Changes button. Just log on to the team managers portal and open up your team. Team managers can make changes to their teams at any time. We will be as accommodating as we possibly can but please be aware of the limits - particularly around refunds and withdrawals. We get it! Being a team manager for the Corporate Challenge is like herding cats sometimes! Everyone wants to change at the last possible minute.
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